With the number of Americans aged 65 years and older expected to increase, ensuring the health and well-being of seniors is crucial. By promoting an active and independent lifestyle, seniors can enhance their mental, physical, and emotional fitness.
To provide older adults with a sense of security and the freedom to engage in their activities at home, medical alert systems offer immediate support at the press of a button. With numerous options available, selecting the right medical alert system that suits your needs and lifestyle can be challenging. To assist you in making an informed decision, we have compared some of the leading medical alert providers in the market.
Our Review Methodology: Evaluating the Best Medical Alert Systems
In our assessment of the top medical alert systems, we focused on reputable and established companies known for their experience, advanced technology, and ability to provide prompt and dependable care through well-trained staff members. We utilized seven key questions to evaluate each of the 10 medical alert system companies:
- Ease of use: How user-friendly is the device?
- Affordability: Is the service cost-effective?
- Reliability of support: How dependable is the support team?
- Fall detection: Does the system include fall detection capabilities?
- Device comfort and wearability: Is the device comfortable to wear?
- Field range: What is the coverage area of the device?
- Technological advantages: What innovative features set it apart from other options on the market?
By considering these factors, we have compiled a list of the top 10 best medical alert systems.
1.
Medical Guardian:
Medical Guardian Review 2023: Affordable and Feature-Rich
Medical Guardian is a reputable provider of medical alert systems, offering affordable options without the need for long-term contracts. Here are the key takeaways from our Medical Guardian review:
- Wide range of devices: Medical Guardian offers a variety of medical alert devices that cater to both home use and on-the-go protection.
- Benefits and customization: Enjoy benefits such as free activation, contract-free service, and the ability to personalize your system with additional wall buttons and wearable devices.
- Consider personal needs and budget: Before making a purchase, carefully assess your specific requirements and financial situation to ensure that Medical Guardian is the right fit for you.
Living alone can be a concern, especially for older adults, but a medical alert system provides peace of mind by connecting you to emergency services in case of accidents or emergencies. According to Dr. Sachin Nagrani, medical alert devices can be highly beneficial for older individuals, offering assistance when needed.
While there are several medical alert companies in the market, Medical Guardian stands out as a top provider. With its range of models and competitive pricing, along with the flexibility of canceling at any time, Medical Guardian offers a compelling option.
Our Reviews Team conducted thorough research, tested Medical Guardian’s devices, and compared them to other providers to assist you in selecting the best medical alert system to meet your needs.
2.
ADT Health.
ADT Health Review 2023: Reliable Protection and Additional Services
ADT Health stands out as a leading medical alert system provider, offering access to multiple US-based control centers and protecting millions of users. Here are the key features and benefits of ADT Health:
- Service tiers and flexible payment options: ADT Health offers three service tiers, allowing you to choose the one that best suits your needs. They also provide flexible payment options and guarantee a permanent price lock, ensuring transparency and affordability.
- Additional services and support: In addition to their core medical alert services, ADT Health offers extras like home temperature monitoring and 24/7 support. Their monitoring specialists are trained to handle various emergencies and can dispatch help when needed. This comprehensive approach adds an extra layer of protection and peace of mind.
- Stories of real-life assistance: ADT Health has received praise for their temperature detection feature, which alerted caregivers to a potentially dangerous situation in a senior’s home. The ability to detect falls and extreme temperature changes offers coverage for a wide range of risks that older adults living alone may face.
Why we chose ADT Health: ADT Health offers a waterproof wall-mount button for added protection in the shower, free of charge. Their packages include two-way talk functionality, ensuring that clients can easily reach support whenever required.
Our experience: We were impressed that ADT Health provided free shipping and activation of their medical alarm system. Their website offers clear explanations of which service tier is suitable for specific individuals, such as those who primarily stay home and have a landline.
Pros:
- Monthly costs are guaranteed not to increase
- Free shipping, activation, and equipment
- Six-month money-back guarantee
ADT Health provides reliable and comprehensive protection, along with additional services, making them a standout choice in the medical alert system market.
3.
MobileHelP:
MobileHelp Review 2023: Versatile Systems and Valuable Add-Ons
MobileHelp offers a range of medical alert systems designed to accommodate different lifestyles. Whether you prefer an in-home system, an on-the-go device, or a bundled package that combines both, MobileHelp has you covered. Here are the key features and benefits of MobileHelp:
- In-home and on-the-go options: MobileHelp’s systems cater to seniors who spend most of their time at home as well as active older adults who enjoy being out and about. You can choose the system that best suits your lifestyle and needs.
- Valuable add-on services: MobileHelp provides several valuable add-on services, such as MD Live and Mobile Vitals, empowering seniors to take control of their health and maintain independence. With MDLive, you can connect with a board-certified doctor through video calls, accessing telehealthcare services from the comfort of your home.
- Real-life assistance stories: MobileHelp’s monitoring representative played a crucial role in the case of an older woman who fell and hit her head. The representative on the base unit was able to interpret for emergency responders, providing vital information about the patient’s medication history. This knowledge led to timely and appropriate medical care.
Why we chose MobileHelp: MobileHelp offers a 30-day trial period, allowing you to test their service without commitment. They also do not require you to sign a contract or pay equipment fees for six of their eight products, ensuring flexibility and affordability.
Our experience: We were impressed by the wide array of add-on services offered by MobileHelp. Additionally, their quick response times, averaging between 1-15 seconds, indicate a high level of attentiveness and efficiency.
Pros:
- Quick response times (1-15 seconds on average)
- Free 30-day trial period
- Access to telehealthcare features
MobileHelp provides versatile medical alert systems and valuable add-on services, making them a standout choice for seniors seeking reliable and comprehensive assistance.
4.
One Call Alert:
One Call Alert Review 2023: Budget-Friendly and Convenient Devices
One Call Alert offers a range of affordable and user-friendly medical alert systems, both for home use and on-the-go. Here are the key features and benefits of One Call Alert:
- Budget-friendly options: One Call Alert provides cost-effective devices that are easy on the wallet. Their Mobile Double plan is particularly noteworthy as it includes two on-the-go devices for the price of one ($44.95/month), offering great value for money.
- Convenient mobile devices: One Call Alert’s mobile devices are water-resistant and equipped with built-in GPS tracking and two-way communication. This ensures that you can stay connected and receive assistance wherever you go. They also offer optional add-on services for an additional fee, including medication reminders, fall detection, and equipment protection against loss or damage.
- No long-term contracts or upfront fees: One Call Alert stands out by not requiring long-term contracts, upfront activation costs, or equipment fees. This provides flexibility and eliminates any financial barriers to accessing their services. Some plans even include free shipping and a complimentary lockbox.
5.
Life Alert:
Life Alert Review 2023: Reliable and Efficient Emergency Response
Life Alert has been a well-known provider of at-home and remote monitoring services since the 1980s, famously recognized for their TV ad slogan, “Help! I’ve fallen and I can’t get up!” Here are the key highlights of Life Alert:
- Personalized customer service: Life Alert’s care counselors assist you throughout the installation process and provide guidance on using the system effectively based on your specific needs. This personalized approach ensures that you feel supported and confident in utilizing their services.
- Comprehensive package: Life Alert offers a single package that includes an in-home base station with a pendant button, an on-the-go HELP button, and a waterproof shower button. This package covers essential features for both home and on-the-go use.
- Price lock guarantee and warranty: Life Alert provides a price lock guarantee, ensuring that your monthly cost remains consistent. Additionally, they offer a lifetime warranty on their devices, providing peace of mind regarding equipment quality and durability.
Why we chose Life Alert: We selected Life Alert based on their reliable service and fast response times facilitated by their on-site dispatch center. Their mobile devices feature GPS tracking coverage across the United States, and their batteries have an impressive lifespan, requiring replacement only once every 10 years.
Our experience: During our testing, we found Life Alert’s wearable devices to be lightweight and comfortable, enhancing user convenience. We also appreciated the base station’s audio monitoring speakers, which offer an added layer of security by enabling dispatchers to listen for potential intruders.
Pros:
- Lifetime warranty for devices
- Mobile button boasts an industry-leading 10-year battery life
- Sensitive speakers with audio monitoring capabilities
6.
UnaliWear:
UnaliWear Kanega Watch Review 2023: Stylish and Reliable Smartwatch for Enhanced Safety
UnaliWear’s Kanega Watch stands out as a smartwatch-like device that combines style and functionality to provide comprehensive safety features. Here are the key highlights of the Kanega Watch:
- Comprehensive safety features: The Kanega Watch offers 24/7 monitoring, fall detection, GPS tracking, and medication reminders. These features ensure that users are supported in case of emergencies and can easily call for help when needed.
- Quick and easy setup: Setting up the Kanega Watch is a hassle-free process, allowing users to start using it promptly. Its cellular and WiFi connectivity provides reliable communication capabilities.
- Five Diamond certified emergency response center: UnaliWear’s emergency response center is Five Diamond certified, ensuring high-quality service. Operators are available round the clock and have access to users’ medical information, enabling them to provide appropriate assistance.
Why we chose UnaliWear: We selected UnaliWear based on the Kanega Watch’s impressive features. It is waterproof and equipped with four rechargeable batteries that can be easily swapped out, ensuring continuous usage even during activities like showering. The watch can be activated through a button press or voice command, and its integrated fall detection feature enhances user safety. The GPS tracking capability aids emergency responders in quickly locating users in need of help.
Our experience: During our testing, we found the Kanega Watch to be stylishly discreet, resembling a regular smartwatch. The availability of three accent colors—champagne gold, black, and rose gold—allows users to choose a style that suits their preferences.
Pros:
- Excellent customer service onboarding
- Integrated fall detection for enhanced safety
- Accurate pinpoint location detection through GPS tracking
7.
LifeFone:
LifeFone Review 2023: Reliable and User-Friendly Medical Alert System
LifeFone has been a trusted provider in the industry for over 50 years, offering affordable packages starting at $29.95 per month. Here are the key features and benefits of LifeFone’s medical alert system:
- Comprehensive device options: LifeFone offers at-home units that connect to landlines, providing a 1,300-foot field range. Additionally, they offer on-the-go pendants with cellular connectivity options. Caregivers can also benefit from the mobile app, which allows them to track users’ daily step goals, view their current location, and check the device’s battery level.
- Additional services and guarantees: LifeFone provides a range of extra services, including fall detection for an additional $5 per month, daily check-in calls, and medication reminders. They also offer a price lock guarantee, a 30-day money-back guarantee, and a lifetime manufacturer guarantee to ensure customer satisfaction.
- Referral program: LifeFone rewards customers who refer new customers with a free month of service, making it a win-win for both parties.
Why we chose LifeFone: We were impressed by LifeFone’s transparent pricing structure, as they do not charge activation or processing fees. The option to subscribe to daily check-in calls and medication reminders adds an extra layer of support for users. The on-the-go VIPx pendants with a 10-day battery life offer extended usage without frequent recharging.
Our experience: During our evaluation, we found LifeFone’s system to be well-designed and user-friendly, focusing on essential features. We appreciated the 30-day trial period, allowing us to thoroughly test the service without any penalty fees for cancellation.
Pros:
- Price lock guarantee for stable pricing
- Availability of daily check-in calls for added security
- Long-range coverage for at-home devices
8.
Lively:
Lively Review 2023: Senior-Friendly Medical Alert Systems for Active Lifestyles
Lively specializes in providing medical alert systems for active seniors who frequently venture outside their homes. Their range of devices, including flip phones, smartphones, wearable equipment, and compatibility with Apple Watch and Alexa devices, ensures on-the-go functionality with options for cellular and WiFi connectivity. Key features of Lively’s systems include:
- Senior-friendly devices: Lively’s gadgets are designed with large screens, powerful speakers, and voice typing, catering to the specific needs of seniors. This user-friendly approach enhances ease of use and accessibility.
- Flexible pricing and options: Lively offers customizable packages to accommodate different needs. Monthly pricing varies depending on the selected service, allowing customers to choose the plan that best fits their requirements. There are no long-term contracts or cancellation fees, providing flexibility and peace of mind.
Why we chose Lively: We were impressed by Lively’s range of customizable packages that can be tailored to individual preferences. The Premium Package stands out with its telehealthcare feature, offering direct access to on-call registered nurses and board-certified doctors without the need for appointments. This service is particularly beneficial for individuals seeking prompt professional medical advice.
Our experience: During our evaluation, we appreciated Lively’s diverse device options, providing customers with flexibility in choosing the device that suits them best. The absence of long-term contracts and cancellation fees adds to the overall positive experience.
Pros:
- Senior-friendly devices with user-friendly features
- Customizable health and safety packages to meet specific needs
- No long-term contracts or cancellation fees
9.
Medical Alert:
Medical Alert Review 2023: Convenient and Reliable Medical Alert Systems
Medical Alert offers both in-home and on-the-go medical alert systems to provide safety and peace of mind. Their systems include a base unit with a waterproof help button for in-home use, as well as an on-the-go option with GPS and a help button for greater mobility within your residence.
Key features of Medical Alert’s services include:
- Free mobile app: Subscribers have access to a free mobile app that allows direct communication with customer support. The app provides precise location tracking and device battery status monitoring, enhancing the overall user experience.
- Industry-leading response times: Medical Alert prides itself on its fast response times, ensuring prompt assistance during emergencies. Their 24/7 monitoring is carried out by trained response coordinators, offering continuous support throughout the year.
- No upfront fees: Medical Alert does not charge any upfront device, setup, or activation fees, making their services more accessible and affordable.
Why we chose Medical Alert: We were particularly drawn to the bundled option that integrates both the in-home and on-the-go systems into one device. This streamlined approach simplifies the setup and usage process, providing convenience for users.
Our experience: During our evaluation, we found Medical Alert’s equipment integration to be highly convenient. The lightweight and waterproof help buttons were notable features, ensuring comfort and durability. However, it is important to note that the mobile devices required daily charging.
Pros:
- Easy-to-use system with integrated devices
- Lightweight and waterproof help buttons
- No upfront activation fees
10.
Lifeline:
Lifeline Review 2023: Reliable and Convenient Medical Alert Systems
Lifeline (formerly Phillips Lifeline) is a well-established medical alert system provider with response centers located across the United States and Canada. Their team of specially trained emergency operators is available 24/7 to ensure immediate assistance in case of emergencies. Lifeline also offers the Lifeline Cares application, which allows families to receive important updates and information about the user’s care. The application includes mobile tools that enable caregivers and family members to check in at any time, even for non-emergency purposes. However, it’s important to note that while Lifeline’s pricing starts at $29.95 per month, there are additional activation and installation fees to be paid upfront.
Key features of Lifeline’s services include:
- Lifeline Cares app: Users have access to the Lifeline Cares application, which provides notifications and updates about the user’s care. The app also offers mobile tools for caregivers and family members to check in, even when it’s not an emergency.
- AutoAlert technology: Lifeline’s AutoAlert technology uses a finely tuned algorithm to enhance fall detection accuracy. According to Lifeline, this technology can detect up to 95% of fall types, providing an added layer of safety for users.
Why we chose Lifeline: We were particularly impressed by Lifeline’s accurate fall detection feature and the availability of optional add-on accessories such as a voice extender, medication dispenser, and lockbox. The option to have a technician install the device was also appreciated.
Our experience: During our evaluation, we found Lifeline’s services to be reliable and convenient. The average answer time of 20 seconds demonstrated their commitment to quick response. However, it’s worth noting that Lifeline charges cancellation fees and requires upfront payment for activation and installation.
Pros:
- Free Lifeline Cares app for important updates and caregiver check-ins
- Average answer time of 20 seconds
- Accurate fall detection included in certain plans
Cons:
- Cancellation fees apply
- Upfront activation and installation fees
Overall, Lifeline offers reliable and feature-rich medical alert systems, backed by their extensive network of response centers and advanced technology.
